Privacy Policy

1. Introduction

This Privacy Policy explains how FirstHosting s.r.o. (MakeYourPod) collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and Slovak data protection laws.

2. Data We Collect

We collect the following types of personal data:

• Contact information: name, email address, phone number, postal address
• Configuration data: container specifications and preferences
• Communication records: messages and inquiries you send us
• Technical data: IP address, browser type, device information (for website functionality)

3. How We Use Your Data

We use your personal data for the following purposes:

• Processing your quote requests and orders
• Communicating with you about your project
• Providing customer support and after-sales service
• Improving our website and services (anonymized analytics)

4. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Receive your data in a structured, commonly used format

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored securely and access is limited to authorized personnel only.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically 5-10 years for business records). After this period, your data will be securely deleted or anonymized.